Support
Contact Wheelder for Arbiter subscription, billing, product access, cancellation, privacy, and policy questions.
Contact Channels
Response Times
We aim to respond to billing and access questions within 2 business days. Privacy and legal requests may take longer where identity verification, provider records, or legal review are required.
Billing Help
Early paid subscriptions may be processed through Stripe Checkout while Lemon Squeezy review is pending. Lemon Squeezy may later be added as a merchant-of-record checkout option if approved. For billing help, include the checkout email, order or invoice reference, subscription plan, and a short description of the issue.
Do Not Send Sensitive Evidence First
Please do not email sensitive evidence, passwords, private keys, or confidential case files unless support specifically requests a limited sample. Wheelder Arbiter is not a law firm and does not provide legal advice or emergency assistance.